Privacy Policy

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Your name, phone number, email address, and preferred method of communication;

• Appointment details, treatment interests, and booking requests;

• Billing details and payment-related information;

• Information submitted through website forms, email, text message, phone calls, or social media;

• Feedback, reviews, and customer-service inquiries;

• Marketing preferences;

• Photographs or before-and-after images when you separately consent to their collection and use; and

• Treatment-related information that you provide when requesting or receiving services, such as relevant medical history, allergies, medications, skin concerns, or treatment preferences.

Please do not submit sensitive medical or financial information through a general website contact form unless specifically requested through a secure method.

Payment Information

When you submit a deposit or make a payment online, your payment may be processed by a third-party payment processor, such as STRIPE. We may receive limited transaction information, such as the payment status, amount paid, and transaction date. We do not intentionally store full payment-card numbers through our general website forms.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect limited technical information, such as:

• Internet Protocol (IP) address;

• Browser type and device type;

• Operating system;

• Approximate location based on IP address;

• Pages viewed and links clicked;

• Date and time of visits;

• Referring website or source; and

• Cookie identifiers and similar technical information.